Managing Ambiguity and Paradox

The test of a first-rate intelligence is the ability to hold two opposed ideas in mind at the same time and still retain the ability to function.
-- F Scott Fitzgerald

These are two important things that a manager or most importantly an entrepreneur has to handle. Any thing that is ambiguous rationally will not find its way, but ambiguity is finding its common place. (Guess this is an ambiguous statement in itself)
To explain the above scenario I will take you through my recent experience. I have closed a deal with a certain number of confirming participants for a trek from a reputed organization. Eventually there was a change in the number of participants and the guy who was dealing with did not cross check the numbers before giving us the final number. Since there was a fair amount of relation that was formed he started to negotiate. This ambiguous situation of weather to go ahead with the agreed number and put the guy in fix or to relent back and save his a#@ was a position that I was facing. These two opposing ideas set the stage were I had to make a trade off…. What I did is part of the contract that couldn’t be revealed….

Will write about paradox in the next blog..

Happy Week End!
Cheers Ravi.

Importance of Agreements

The most important thing after a sales is to have the agreement duely signed. This avoids any last minute change of mind by the client. No matter how much amount of trust is involved between both the parties. Getting into a habit of signing agreements is health practice that has to be practiced.

Though personally I believed that trust preceeds agreements, I strongly feel that agreements have to be made.

Cheers Ravi.